1. Acceptance of Terms
Welcome to Minglingo. By accessing or using our platform, website, mobile applications, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least 18 years old to use the Service. To win or redeem prizes (including Bingo Bucks redemptions and venue prizes), you must be 21+. By using the Service, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into these Terms
- You are not prohibited from using the Service under applicable law
- You will comply with all applicable laws and regulations
3. Account Registration
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.
4. User Conduct
When using the Service, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Post or transmit harmful, threatening, or offensive content
- Harass, bully, or intimidate other users
- Impersonate any person or entity
- Use the Service for any fraudulent or deceptive purpose
- Attempt to gain unauthorized access to the Service or other accounts
- Interfere with or disrupt the Service or servers
- Use automated systems or bots without permission
- Collect user data without consent
- Engage in any form of cheating or manipulation in games
5. Games and Virtual Currency
5.1 Game Participation
When participating in games on the Service, you agree to:
- Follow game rules and host instructions
- Play fairly and not use cheats or exploits
- Accept game outcomes as determined by the Service
- Treat other players with respect
5.2 Mingles (Virtual Currency)
Mingles are our virtual currency that can be purchased and used within the Service. By purchasing or using Mingles, you understand and agree that:
- Mingles have no real-world monetary value
- Mingles are non-transferable and non-refundable
- Mingles cannot be exchanged for real currency
- We may modify, suspend, or discontinue Mingles at any time
- Unused Mingles may expire as described in our policies
5.3 Prizes and Rewards
Some games may offer prizes or rewards. Prize eligibility, rules, and distribution are determined by the game host or venue. We are not responsible for prizes offered by third-party hosts or venues.
6. Payments and Refunds
Certain features of the Service require payment. By making a purchase, you agree that:
- You authorize us to charge your payment method
- All fees are in U.S. dollars unless otherwise stated
- Prices may change at any time
- Subscriptions renew automatically unless cancelled
Refunds are handled on a case-by-case basis. To request a refund, please contact our support team at support@minglingo.com.
7. Intellectual Property
7.1 Our Content
The Service and its original content, features, and functionality are owned by Minglingo and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our permission.
7.2 User Content
You retain ownership of content you create on the Service. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with the Service.
7.3 Feedback
If you provide feedback or suggestions, we may use them without any obligation to you.
8. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk.
9. Venue and Creator Accounts
If you register as a Venue or Creator, additional terms may apply:
- You must have authority to represent the venue or organization
- You are responsible for all games and content hosted through your account
- You must comply with all applicable laws, including age verification requirements
- Revenue sharing and payouts are subject to separate agreements
- We may review and approve content before publication
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
WE ARE NOT RESPONSIBLE FOR ANY CONTENT, ACTIONS, OR INACTIONS OF USERS, VENUES, OR THIRD PARTIES. WE DO NOT ENDORSE ANY CONTENT OR OPINIONS EXPRESSED BY USERS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINGLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless Minglingo and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and data
- Any unused Mingles or subscriptions will be forfeited
- Provisions that should survive termination will remain in effect
14. Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial and to participate in class actions.
You may opt out of arbitration within 30 days of creating your account by sending written notice to legal@minglingo.com.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Minglingo regarding the Service.
18. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: legal@minglingo.com
- Support: support@minglingo.com
You can also reach us through our Contact Page.